How to Submit an Interim Change- Income and/or Family Composition?

To report a change of income or the addition/removal of a household member, you must report the change in writing. You can report the change by completing the interim change packet, through the rent cafe portal. 

How to Report a Change?

As of 11/30/25 at 5PM, all interim change documents must be submitted through MyPortal

If you do not have access to MyPortal, please see the article, How to Register for DCA's Participant Portal through RentCafe? for instructions on how to register.

 

Once you've logged in to your account, you will have the option to select "Report a Change".

The option to "Report a Change" can also be found in the drop-down menu.

 

After selecting "Report a Change" you will be taken to this screen. Here you can report any changes in income, household composition, etc.  and upload the required documentation. 

PLEASE NOTE - Household members CANNOT be added or (added back) to the household except for birth, marriage, adoption, court awarded custody or reasonable accommodation. 

Interims may take up to 30 days to process. If an income change causes a decrease in the tenant's rent portion, the change will be effective on the first of the month following proper reporting. If an income change causes an increase in the tenant's portion rent portion, the change will be effective on the first of the month following a 30-day notice. 

We have gone paperless; however, if you need a paper copy of the interim packet due to accessibility needs or a reasonable accommodation, please contact our Client Relations team for further assistance at 470-802-4707 or [e-mail].